Every single day is a battle - Anonymous employee Silicon Valley Bank Employee Review

2.0
Mar 9, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great pay, great benefits, progressive ideas.

Cons

zero follow through. 99% of my job ends up being a battle, to do my job. IT recently went through a revamp and brought in tons of people from Visa, who operate in a vacuum. They make decisions on everything with very little information and have literally halted all progress to make change in nearly all areas of the company. They also lie to senior management about how things are going. I have actually seen emails that say a recent release had zero customer impact, when in fact there were 12 separate outages that impacted every customer using the online banking. Try telling a customer that just experienced a bunch of random issue that we are a "progressive" bank for start ups. Its near impossible.

Explore other reviews about Silicon Valley Bank

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Pre-failure, this was hands down the best place I ever worked at. The firm and the role were exciting to the point where I truly enjoyed my day. Best work culture I was ever part of.

Cons

No longer applicable post failure/post acquisition.

1.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pre-2023, excellent culture and team environment, strong compensation and bonuses, and generous budgets that supported employees well.

Cons

Since the 2023 bankruptcy, the company has struggled to regain its identity. There has been significant turnover in senior leadership, and much of the experienced management team has departed. This has led to inconsistent direction, frequent misalignment between leadership messaging and execution, and a noticeable decline in employee confidence. Compensation, bonuses, and career progression opportunities have become less competitive, and overall employee support has diminished. The organization now feels more like a rebranded extension of First Citizens rather than the distinct institution it once was. There is also an over-layering of management, with too many overlapping roles and unclear accountability, which slows decision-making and creates unnecessary complexity. Finally, the company has lost much of its competitive edge post-2023, with ongoing client attrition and reputational challenges that employees are left to address without clear strategic direction.

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