UK office is a mess - Vice President Silicon Valley Bank Employee Review

2.0
Jun 8, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great people - Great clients - US business seems more well run - Very profitable

Cons

- Systems are a nightmare, a lot of time is spent trying to keep customers happy when we’re making big errors - No flexibility/family focus, work life balance is tough - Feel like an outsider if you’re not chummy with UK management - Lots of ‘fun but mandatory’ internal events that are usually a waste of time - Some teams work really hard, others never seem to be in the office - Only way to progress is to suck up to the management - Performance rewards are subjective, again, sucking up to management means more money

Explore other reviews about Silicon Valley Bank

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Pre-failure, this was hands down the best place I ever worked at. The firm and the role were exciting to the point where I truly enjoyed my day. Best work culture I was ever part of.

Cons

No longer applicable post failure/post acquisition.

1.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pre-2023, excellent culture and team environment, strong compensation and bonuses, and generous budgets that supported employees well.

Cons

Since the 2023 bankruptcy, the company has struggled to regain its identity. There has been significant turnover in senior leadership, and much of the experienced management team has departed. This has led to inconsistent direction, frequent misalignment between leadership messaging and execution, and a noticeable decline in employee confidence. Compensation, bonuses, and career progression opportunities have become less competitive, and overall employee support has diminished. The organization now feels more like a rebranded extension of First Citizens rather than the distinct institution it once was. There is also an over-layering of management, with too many overlapping roles and unclear accountability, which slows decision-making and creates unnecessary complexity. Finally, the company has lost much of its competitive edge post-2023, with ongoing client attrition and reputational challenges that employees are left to address without clear strategic direction.

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