Pros
-Love my team! -The culture is u like other financial institutions.
Cons
Most systems are sadly outdated. The reputation of SVB is that our technology at work is not up to par with other financial institutions. Our main system crashed and executives are not willing to wake up and assist by replacing our system. This has decreased customer satisfaction, but still nothing has been done to rectify the situation. Our team is overworked and stressed while we are trying to find a workaround since we have no system to work with. Executives have basically told our team to figure it out. Any other financial institution would have resolved this issue within days. Not at SVB though! Welcome to SVB culture...stressed and overworked while the executives pretend everything is dandy.