Loved it when I first joined,. Good management and good culture. However new management made my experience terrible - Operations Silicon Valley Bank Employee Review

2.0
Jun 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Work closely with front office so good relationships. Salary competitive

Cons

Systems are very dated and are not fit for purpose.. lots of room for error. If a mistake is made it turns into a witch hunt. Management pretend to be supportive on the surface but not so. As many other people have commented you have to be in with the management to get anywhere.

Explore other reviews about Silicon Valley Bank

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Pre-failure, this was hands down the best place I ever worked at. The firm and the role were exciting to the point where I truly enjoyed my day. Best work culture I was ever part of.

Cons

No longer applicable post failure/post acquisition.

1.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pre-2023, excellent culture and team environment, strong compensation and bonuses, and generous budgets that supported employees well.

Cons

Since the 2023 bankruptcy, the company has struggled to regain its identity. There has been significant turnover in senior leadership, and much of the experienced management team has departed. This has led to inconsistent direction, frequent misalignment between leadership messaging and execution, and a noticeable decline in employee confidence. Compensation, bonuses, and career progression opportunities have become less competitive, and overall employee support has diminished. The organization now feels more like a rebranded extension of First Citizens rather than the distinct institution it once was. There is also an over-layering of management, with too many overlapping roles and unclear accountability, which slows decision-making and creates unnecessary complexity. Finally, the company has lost much of its competitive edge post-2023, with ongoing client attrition and reputational challenges that employees are left to address without clear strategic direction.

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