Admins Treated Poorly/Global Services - Administrative Assistant Silicon Valley Bank Employee Review

This place does not treat their admins well at all. At least the team I’m on. First of all they promise you things that end up not being true when you were interviewing. Secondly once you arrive you end up doing things that are not generally in the admin wheelhouse at most companies. It’s kind of a joke starting with the title. They thought they were doing us a favor by adding “senior” the title. But admins with zero or very little admin experience get the senior title now so it means nothing. The pay is not on par with the market and the hours are insane. The “management” doesn’t care about work life balance and Admins are considered peons and disposable. We also can’t seem to attract the right talent because of the title and low pay but expect a lot. Only “admin” who have leaders at a certain level, but less experience than some of us, get the executive assistant title which is preposterous. There is no one who supports us “managers should never have been managers. Upper leadership turns a blind eye. And even though there are going to be some upcoming “changes” it still will not solve all the problems that have been snowballing the for the past year or so. But the kicker is that admins are expected to do onboarding (which adds more to the already crazy workload), recruiting coordinating even reference checks. All things that the HR department and recruiting dept should be handling. NOT Admins who have extremely busy days with MULTIPLE leaders and non stop requests. Get out of the 1990s and get with the times if you want to attract and keep solid admins. Start by changing the title across-the-board to those who deserve it and are the ones keeping the trains running on time for the busiest orgs.