Jun 29, 2023
Silver Diner Response
2yThank for your honest feedback.
We take these kinds of trends very seriously and hold our managers to the highest standards.
Please get in touch with me, as we would like more information on your experience with your managers so we can hold them accountable. Please reach out to me at vhung@silverdiner.com so we can discuss this further.
The leadership team will have a discussion to address what is happening and how we can start to mend the relations between them and the associates.
We are also adopting new communication tools and coaching on best practices when it comes to scheduling. We understand the importance the work schedule plays in the work-life balance of everyone, and want to do our best to provide clear, respectful communication.