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      SimplePractice

      Engaged Employer

      SimplePractice reviews

      Driven by Profits Over People - Anonymous employee SimplePractice Employee Review

      1.0
      Nov 12, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talented and supportive teammates who genuinely care about doing good work. Some flexibility depending on your manager or team. The product still helps a meaningful industry, though that mission feels increasingly secondary.

      Cons

      Leadership has become completely disconnected from the front lines and the company’s original mission. The focus is now entirely on aggressive profit and growth targets, often at the expense of employee well-being. Clear signs of offshoring, with little to no investment or career growth in U.S.-based roles. Teams are overworked and burned out, with low morale across the organization. Recognition and rewards are rare - effort feels invisible and undervalued. Persistent bottlenecks and silos between teams slow down progress and hurt overall growth. Transparency is lacking, and it’s becoming obvious the company is being positioned for another sale or acquisition. Many employees are quietly looking elsewhere; most who stay do so because of the tough job market, not loyalty.

      avatar
      SimplePractice Response
      6mo
      We are working to solve complex challenges for our customers while continuing to evolve how we operate as an organization. As we grow and refine our processes, we recognize there are areas where we can improve, and we appreciate feedback that helps inform that work. Our team members are central to our success. We remain committed to investing in the employee experience and building our teams thoughtfully. As reflected on our careers page, we are continuing to grow globally, including hiring across the U.S. and in Mexico, as we scale the business and support our customers. We encourage team members to share suggestions or concerns directly with their manager, group leader, or People & Culture partners so we can better understand what’s working well and where improvements are needed. Thank you for taking the time to share your feedback.

      Explore other reviews about SimplePractice

      5.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      fulfilling industry with a clear mission

      Cons

      continuing to grow very quickly, important to focus on what matters most

      5.0
      Feb 25, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The exec team is one of the most transparent I’ve ever seen, they don’t try to spin employee communication -Leaders are really open to feedback and ideas. At company meetings employees can ask questions and they don’t curate only easy ones or avoid hard topics. The CPO (people) is meeting with small groups of employees to get direct feedback on company culture. -Lots of opportunities to connect with coworkers, even remotely. The ERGs are great and put on really thoughtful events. Social slack channels are really active and it’s easy to feel part of the community. -Time off is great (both company holidays & FTO), particularly mid & end of year breaks for the whole company -As employees we are all completing AI training which is a major investment in us given other companies are pushing AI but providing no support/education. -The addition of our CDMX office has been a great experience, so many nice and ambitious coworkers have joined and I’ve loved working with them (and even meeting some in person!)

      Cons

      The rapid growth and hiring of the company has created a bit of chaos and lack of clarity on processes and decisions made. Especially around AI, they got a little ahead of themselves

      1
      avatar
      SimplePractice Response
      4mo
      Thank you for taking the time to share such a thorough review. You’ve experienced a lot in just one year at SimplePractice! One of our biggest priorities in the past year has been to communicate our decision making and processes more clearly. That can be a growing pain for a high-growth company, but we are committed to doing better. Our team is developing a robust Talent Development muscle that includes AI training and people management training. We launched Monthly Manager Connects last year and plan to grow that program further. If you have any additional feedback on how we can improve, please share your ideas!
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