A terrific company - Product Specialist SimplePractice Employee Review

4.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Great product, great mission. You feel good about what you're making. High standards for hiring, so everyone who ends up working here is really smart and talented. Very diverse team. No sign of any tech bro macho stuff. Excellent benefits.

Cons

We went about 80 employees pre-covid to about 200 now, and our customer base and product scope have all grown exponentially, too. So we became an entirely different company during the period of working remotely, and it's put a stress on things, but you could say that for any tech company in the pandemic. Overall, we're solid, but there's an element of uncertainty. We don't know how it will be once we return to the office. Overall, we're facing the same challenges as any company when they become successful: how do you mature from a scrappy start-up to a big company?

Explore other reviews about SimplePractice

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fulfilling industry with a clear mission

Cons

continuing to grow very quickly, important to focus on what matters most

5.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The exec team is one of the most transparent I’ve ever seen, they don’t try to spin employee communication -Leaders are really open to feedback and ideas. At company meetings employees can ask questions and they don’t curate only easy ones or avoid hard topics. The CPO (people) is meeting with small groups of employees to get direct feedback on company culture. -Lots of opportunities to connect with coworkers, even remotely. The ERGs are great and put on really thoughtful events. Social slack channels are really active and it’s easy to feel part of the community. -Time off is great (both company holidays & FTO), particularly mid & end of year breaks for the whole company -As employees we are all completing AI training which is a major investment in us given other companies are pushing AI but providing no support/education. -The addition of our CDMX office has been a great experience, so many nice and ambitious coworkers have joined and I’ve loved working with them (and even meeting some in person!)

Cons

The rapid growth and hiring of the company has created a bit of chaos and lack of clarity on processes and decisions made. Especially around AI, they got a little ahead of themselves

1
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SimplePractice Response
4mo
Thank you for taking the time to share such a thorough review. You’ve experienced a lot in just one year at SimplePractice! One of our biggest priorities in the past year has been to communicate our decision making and processes more clearly. That can be a growing pain for a high-growth company, but we are committed to doing better. Our team is developing a robust Talent Development muscle that includes AI training and people management training. We launched Monthly Manager Connects last year and plan to grow that program further. If you have any additional feedback on how we can improve, please share your ideas!
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