Not bad, not great - Anonymous employee SimplePractice Employee Review

3.0
Sep 29, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who are hired are likeminded, kind (for the most part), passionate about the work, and driven. The training process really set me up well to be successful early in my position.

Cons

Things have really gone downhill, especially in the last year or so. The reviews on here are probably from team members still in the honeymoon period of their employment. The plans for returning back to the office have been very poorly communicated and the management group has been really defensive when we've asked. They say that they pay us very well at the top of the market, but it isn't the case. I have several friends in similar positions at different companies that make the same or more than me. Team members have been fired pretty regularly which makes it hard for me to know where I stand even though I have asked this question to my manager regularly. Radical candor is preached, but we can't really do it because then you have a target on your back. Anonymous surveys are really the only way people feel comfortable being honest.

Explore other reviews about SimplePractice

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fulfilling industry with a clear mission

Cons

continuing to grow very quickly, important to focus on what matters most

5.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The exec team is one of the most transparent I’ve ever seen, they don’t try to spin employee communication -Leaders are really open to feedback and ideas. At company meetings employees can ask questions and they don’t curate only easy ones or avoid hard topics. The CPO (people) is meeting with small groups of employees to get direct feedback on company culture. -Lots of opportunities to connect with coworkers, even remotely. The ERGs are great and put on really thoughtful events. Social slack channels are really active and it’s easy to feel part of the community. -Time off is great (both company holidays & FTO), particularly mid & end of year breaks for the whole company -As employees we are all completing AI training which is a major investment in us given other companies are pushing AI but providing no support/education. -The addition of our CDMX office has been a great experience, so many nice and ambitious coworkers have joined and I’ve loved working with them (and even meeting some in person!)

Cons

The rapid growth and hiring of the company has created a bit of chaos and lack of clarity on processes and decisions made. Especially around AI, they got a little ahead of themselves

1
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SimplePractice Response
4mo
Thank you for taking the time to share such a thorough review. You’ve experienced a lot in just one year at SimplePractice! One of our biggest priorities in the past year has been to communicate our decision making and processes more clearly. That can be a growing pain for a high-growth company, but we are committed to doing better. Our team is developing a robust Talent Development muscle that includes AI training and people management training. We launched Monthly Manager Connects last year and plan to grow that program further. If you have any additional feedback on how we can improve, please share your ideas!
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