Good overall, but it was better before - Product Specialist SimplePractice Employee Review

4.0
Apr 19, 2022
Recommend
CEO approval
Business Outlook

Pros

- Amazing team. Depending on which subgroup your in, and your team lead, micromanagement is non existent. Always given the opportunity to provide feedback and improve current processes. Radical candor, direct feedback, and transparency valued once, however, things have changed. Hoping we’ll get back there again, to the SP Culture that we preach, - Good benefits with flexible time off - Pay is fair at best and by no means “above market”. - company does seem to care about work life balance and mental health as they provide ”wellness days” - management generally tries to do the right thing. They say the right things at least, (still waiting to see if they follow thru)

Cons

- lack of transparency from management - poorly executed pricing increase - Dog policy is listed is incorrect, Dogs are NOT allowed in office, and was told this will not change. - Pay is a bit low for the area, especially with cost of living in LA increasing . To put it in perspective, when you first started. I easily qualified for low income section 8 housing. Not a whole lot has changed Less and less mobility, internal transfer is getting much harder. Will make promises, the. Change their mind and pass you up with no explanation or feedback. After hearing about a few solid folks getting being blindsided and fired, can’t say I feel job security is there.

Explore other reviews about SimplePractice

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fulfilling industry with a clear mission

Cons

continuing to grow very quickly, important to focus on what matters most

5.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The exec team is one of the most transparent I’ve ever seen, they don’t try to spin employee communication -Leaders are really open to feedback and ideas. At company meetings employees can ask questions and they don’t curate only easy ones or avoid hard topics. The CPO (people) is meeting with small groups of employees to get direct feedback on company culture. -Lots of opportunities to connect with coworkers, even remotely. The ERGs are great and put on really thoughtful events. Social slack channels are really active and it’s easy to feel part of the community. -Time off is great (both company holidays & FTO), particularly mid & end of year breaks for the whole company -As employees we are all completing AI training which is a major investment in us given other companies are pushing AI but providing no support/education. -The addition of our CDMX office has been a great experience, so many nice and ambitious coworkers have joined and I’ve loved working with them (and even meeting some in person!)

Cons

The rapid growth and hiring of the company has created a bit of chaos and lack of clarity on processes and decisions made. Especially around AI, they got a little ahead of themselves

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SimplePractice Response
4mo
Thank you for taking the time to share such a thorough review. You’ve experienced a lot in just one year at SimplePractice! One of our biggest priorities in the past year has been to communicate our decision making and processes more clearly. That can be a growing pain for a high-growth company, but we are committed to doing better. Our team is developing a robust Talent Development muscle that includes AI training and people management training. We launched Monthly Manager Connects last year and plan to grow that program further. If you have any additional feedback on how we can improve, please share your ideas!
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