Used to be great. - Marketing SimplePractice Employee Review

1.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

There are a lot of great people working there.

Cons

They used to have a great culture, but new leadership has totally ruined things. In the past, the focus was on customers and employees and now it is just about trying to make as much money as possible. People used to work so well together and now there is a lack of trust and respect.

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SimplePractice Response
3y
Thank you for taking the time to share your feedback. We know that we’ve experienced a lot of change and growth as an organization over the past couple years, and it’s come with some challenges. Though we’re continuing to evolve as a company, some of the values we strive to uphold are being customer and people-oriented, and trusting one another as we work towards the common goal of serving our customers. Culture has always been central to who we are as an organization, and as SimplePractice continues to work towards meeting our bold vision for the health and wellness industry, we continue to focus on how to best support, communicate, and nurture a culture that allows us to be our best and do our best. That said, we acknowledge that it's not always easy to navigate change and there may be times when we don't get it just right. That’s why we offer multiple channels for our team to share their thoughts, ideas, and experiences with us to help us do better. We appreciate you sharing your experience and wish you the best of luck on your career.

Explore other reviews about SimplePractice

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fulfilling industry with a clear mission

Cons

continuing to grow very quickly, important to focus on what matters most

5.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The exec team is one of the most transparent I’ve ever seen, they don’t try to spin employee communication -Leaders are really open to feedback and ideas. At company meetings employees can ask questions and they don’t curate only easy ones or avoid hard topics. The CPO (people) is meeting with small groups of employees to get direct feedback on company culture. -Lots of opportunities to connect with coworkers, even remotely. The ERGs are great and put on really thoughtful events. Social slack channels are really active and it’s easy to feel part of the community. -Time off is great (both company holidays & FTO), particularly mid & end of year breaks for the whole company -As employees we are all completing AI training which is a major investment in us given other companies are pushing AI but providing no support/education. -The addition of our CDMX office has been a great experience, so many nice and ambitious coworkers have joined and I’ve loved working with them (and even meeting some in person!)

Cons

The rapid growth and hiring of the company has created a bit of chaos and lack of clarity on processes and decisions made. Especially around AI, they got a little ahead of themselves

1
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SimplePractice Response
4mo
Thank you for taking the time to share such a thorough review. You’ve experienced a lot in just one year at SimplePractice! One of our biggest priorities in the past year has been to communicate our decision making and processes more clearly. That can be a growing pain for a high-growth company, but we are committed to doing better. Our team is developing a robust Talent Development muscle that includes AI training and people management training. We launched Monthly Manager Connects last year and plan to grow that program further. If you have any additional feedback on how we can improve, please share your ideas!
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