Solid. Developing into mature product company. - Product Designer SimplePractice Employee Review

5.0
Jul 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Great product market fit and opportunity. Great coworkers. Chill environment. Empathetic leaders for the most part. Pay and benefits are pretty good for company size. Remote work. More leaders from mature companies are coming in, which was a welcome change. To scale up, we need people who have done it before, and were lacking that.

Cons

Some non-product departments are constantly aggrieved and complain about everything. The development process is a little outdated and needs to be more modern and agile. We also need more engineers.

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SimplePractice Response
2y
Thank you for taking the time to leave a review. We're glad to hear that you appreciate the people, environment, benefits, and the work that we're doing here at SimplePractice. As you've mentioned, we're a growing company and we've had new leaders and team members join and new processes that we're trying. Though we're excited and optimistic about our natural evolution, change can be hard and it can take some time for us to adjust. We're hopeful that as we continue to grow and scale, we'll keep hearing from our team members through our various feedback channels so we can continue to make thoughtful decisions that align with our values and serve our people and customers well. We're grateful to have team members such as yourself that are engaged with the work we're doing and look forward to the impact we can continue to make in the health and wellness space.

Explore other reviews about SimplePractice

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fulfilling industry with a clear mission

Cons

continuing to grow very quickly, important to focus on what matters most

5.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The exec team is one of the most transparent I’ve ever seen, they don’t try to spin employee communication -Leaders are really open to feedback and ideas. At company meetings employees can ask questions and they don’t curate only easy ones or avoid hard topics. The CPO (people) is meeting with small groups of employees to get direct feedback on company culture. -Lots of opportunities to connect with coworkers, even remotely. The ERGs are great and put on really thoughtful events. Social slack channels are really active and it’s easy to feel part of the community. -Time off is great (both company holidays & FTO), particularly mid & end of year breaks for the whole company -As employees we are all completing AI training which is a major investment in us given other companies are pushing AI but providing no support/education. -The addition of our CDMX office has been a great experience, so many nice and ambitious coworkers have joined and I’ve loved working with them (and even meeting some in person!)

Cons

The rapid growth and hiring of the company has created a bit of chaos and lack of clarity on processes and decisions made. Especially around AI, they got a little ahead of themselves

1
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SimplePractice Response
4mo
Thank you for taking the time to share such a thorough review. You’ve experienced a lot in just one year at SimplePractice! One of our biggest priorities in the past year has been to communicate our decision making and processes more clearly. That can be a growing pain for a high-growth company, but we are committed to doing better. Our team is developing a robust Talent Development muscle that includes AI training and people management training. We launched Monthly Manager Connects last year and plan to grow that program further. If you have any additional feedback on how we can improve, please share your ideas!
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