A compassionate company that always shows up for it's team members - Engineering SimplePractice Employee Review

5.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

SimplePractice has always bent over backwards to let employees know they are valued and important through good times and in bad. I personally witnessed so many difficult social issues where the leadership worked hard to let employees know they weren't alone in dark times. It's a shame that some personalities are going to take issue with the company now that they're showing solidarity with an historically discriminated group and they should be ashamed of themselves.

Cons

Post-IPO SimplePractice is much more bureaucratic and process-oriented than start-up SimplePractice. That's life.

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SimplePractice Response
2y
Thank you for taking the time to share your experience with us. We want to create an inclusive environment where people feel comfortable being their authentic selves, and we're glad to hear you felt valued when you were a team member at SimplePractice. We will continue to show up for each other! And to your last point, as we grow, we will need to put more processes in place so we can constantly improve and deliver for our customers. We strive to have our processes align with our value of We Take Simplicity Seriously, and will continue to evolve them based on changing business needs and team member feedback.

Explore other reviews about SimplePractice

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fulfilling industry with a clear mission

Cons

continuing to grow very quickly, important to focus on what matters most

5.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The exec team is one of the most transparent I’ve ever seen, they don’t try to spin employee communication -Leaders are really open to feedback and ideas. At company meetings employees can ask questions and they don’t curate only easy ones or avoid hard topics. The CPO (people) is meeting with small groups of employees to get direct feedback on company culture. -Lots of opportunities to connect with coworkers, even remotely. The ERGs are great and put on really thoughtful events. Social slack channels are really active and it’s easy to feel part of the community. -Time off is great (both company holidays & FTO), particularly mid & end of year breaks for the whole company -As employees we are all completing AI training which is a major investment in us given other companies are pushing AI but providing no support/education. -The addition of our CDMX office has been a great experience, so many nice and ambitious coworkers have joined and I’ve loved working with them (and even meeting some in person!)

Cons

The rapid growth and hiring of the company has created a bit of chaos and lack of clarity on processes and decisions made. Especially around AI, they got a little ahead of themselves

1
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SimplePractice Response
4mo
Thank you for taking the time to share such a thorough review. You’ve experienced a lot in just one year at SimplePractice! One of our biggest priorities in the past year has been to communicate our decision making and processes more clearly. That can be a growing pain for a high-growth company, but we are committed to doing better. Our team is developing a robust Talent Development muscle that includes AI training and people management training. We launched Monthly Manager Connects last year and plan to grow that program further. If you have any additional feedback on how we can improve, please share your ideas!
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