Pretty good, transformation needed - Senior Product Specialist SimplePractice Employee Review

4.0
Dec 29, 2024
Recommend
CEO approval
Business Outlook

Pros

SimplePractice is a solid company to work for. I have found the pay, benefits, and people to be at or above average. Our customer base is unique, but there is something to be said about working with and helping professionals who are doing good and actually important work.

Cons

Over the past year, SP has transitioned to be a private company owned by PE. Bear that in mind when considering coming to work here: despite being relatively small, the bottom line is decided by people who you will likely never meet. Still a very flat management style, and there are not many opportunities to grow within the team you are on.

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SimplePractice Response
1y
Thank you for your feedback. We agree, our people and customers are what make working at SimplePractice special. We will continue to invest in our teammates. It’s true that we have experienced a lot of evolution recently. We’re proud of how our team has handled it, and remained focused on our customer-focused mission. As we strengthen our Learning & Development offerings, we hope you will notice more pathways to growing your career with us.

Explore other reviews about SimplePractice

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fulfilling industry with a clear mission

Cons

continuing to grow very quickly, important to focus on what matters most

5.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The exec team is one of the most transparent I’ve ever seen, they don’t try to spin employee communication -Leaders are really open to feedback and ideas. At company meetings employees can ask questions and they don’t curate only easy ones or avoid hard topics. The CPO (people) is meeting with small groups of employees to get direct feedback on company culture. -Lots of opportunities to connect with coworkers, even remotely. The ERGs are great and put on really thoughtful events. Social slack channels are really active and it’s easy to feel part of the community. -Time off is great (both company holidays & FTO), particularly mid & end of year breaks for the whole company -As employees we are all completing AI training which is a major investment in us given other companies are pushing AI but providing no support/education. -The addition of our CDMX office has been a great experience, so many nice and ambitious coworkers have joined and I’ve loved working with them (and even meeting some in person!)

Cons

The rapid growth and hiring of the company has created a bit of chaos and lack of clarity on processes and decisions made. Especially around AI, they got a little ahead of themselves

1
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SimplePractice Response
4mo
Thank you for taking the time to share such a thorough review. You’ve experienced a lot in just one year at SimplePractice! One of our biggest priorities in the past year has been to communicate our decision making and processes more clearly. That can be a growing pain for a high-growth company, but we are committed to doing better. Our team is developing a robust Talent Development muscle that includes AI training and people management training. We launched Monthly Manager Connects last year and plan to grow that program further. If you have any additional feedback on how we can improve, please share your ideas!
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