Cold and Detached Place of Wofk - Product Specialist SimplePractice Employee Review

1.0
Aug 17, 2025
Recommend
CEO approval
Business Outlook

Pros

remote health benefits nothing else to be honest

Cons

they did mass layoffs of employees who had recently asked for disability accommodations and put us in a SLACK channel to tell us about being let go. management does not care about you pay never changes burn out is real little to no help from leadership

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SimplePractice Response
10mo
Our company is grounded in inclusivity and respect, and we strive to treat every team member with fairness and integrity throughout their journey here. We regret that your experience did not reflect these values. Recently, we made some changes within one of our groups to strengthen how we deliver impact for our customers. These changes created new roles, opened opportunities for internal mobility, and in a limited number of cases, resulted in role eliminations. While such shifts are sometimes necessary, we recognize they can be challenging, and we are dedicated to supporting our team members with compassion, transparency, and care. Thank you for sharing your feedback. It helps us continue to improve.

Explore other reviews about SimplePractice

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fulfilling industry with a clear mission

Cons

continuing to grow very quickly, important to focus on what matters most

5.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The exec team is one of the most transparent I’ve ever seen, they don’t try to spin employee communication -Leaders are really open to feedback and ideas. At company meetings employees can ask questions and they don’t curate only easy ones or avoid hard topics. The CPO (people) is meeting with small groups of employees to get direct feedback on company culture. -Lots of opportunities to connect with coworkers, even remotely. The ERGs are great and put on really thoughtful events. Social slack channels are really active and it’s easy to feel part of the community. -Time off is great (both company holidays & FTO), particularly mid & end of year breaks for the whole company -As employees we are all completing AI training which is a major investment in us given other companies are pushing AI but providing no support/education. -The addition of our CDMX office has been a great experience, so many nice and ambitious coworkers have joined and I’ve loved working with them (and even meeting some in person!)

Cons

The rapid growth and hiring of the company has created a bit of chaos and lack of clarity on processes and decisions made. Especially around AI, they got a little ahead of themselves

1
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SimplePractice Response
4mo
Thank you for taking the time to share such a thorough review. You’ve experienced a lot in just one year at SimplePractice! One of our biggest priorities in the past year has been to communicate our decision making and processes more clearly. That can be a growing pain for a high-growth company, but we are committed to doing better. Our team is developing a robust Talent Development muscle that includes AI training and people management training. We launched Monthly Manager Connects last year and plan to grow that program further. If you have any additional feedback on how we can improve, please share your ideas!
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