Does Simply Business pay their employees well?

According to anonymously submitted Glassdoor reviews, Simply Business employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Simply Business. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Simply Business?

58% of Simply Business employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Simply Business 3.8 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Simply Business?

Software Engineer (15) , Product Manager (8) , Licensed Insurance Agent (7) , Insurance Sales Agent (6) , Analyst (5) , Anonymous (5) , Insurance Agent (5) , Manager (5) , Senior Software Engineer (5) , Consultant (4) , Customer Service (4) , Outbound Sales Consultant (4) , Sales (4) , Sales Associate (4) , Customer Solutions Consultant (3)

What are the pros of working at Simply Business according to real employee reviews?

"Great culture and provide what is needed for hybrid work." ((in 53 reviews)); "The people are great and very inclusive." ((in 41 reviews)); "On the whole the benefits are good and having PMI was really valuable for me." ((in 28 reviews)); "5) Good work life balance" ((in 19 reviews)); "Everyone is friendly, accessible and down to earth and happy to help." ((in 8 reviews))

What are employees saying about Simply Business layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Simply Business layoffs and their outlook for job security at Simply Business in 2026.

What are the top reviewed Simply Business locations?

Boston , Atlanta , Fayetteville

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Simply Business reviews

From 5 Stars to 0 Stars - Anonymous employee Simply Business Employee Review

Q: What are the cons of working at Simply Business according to real employee reviews?

"Bad management and they don’t care about employees!" ((in 10 reviews)); "No salary increment every year" ((in 8 reviews)); "Upper management is poor and has only gotten worse as good leaders head for the exit." ((in 4 reviews)); "I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job." ((in 4 reviews)); "Very little attrition in some teams resulting in lack of career progression" ((in 4 reviews))

1.0

Jul 9, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PTO - as long as you don't work in a customer facing role. It's a job.

Cons

Executive leadership there are first time executive leaders with no experience in their roles, but loads of awful leadership habits they're importing from previous companies. The amazing almost too good to be true culture died quickly with the hiring of the new CEO and everyone they hired now everyone is miserable and pointing fingers everywhere. There has been a wave of longstanding employees and leaders who have fled the company. Most of those still there are looking for a way out and will be gone as soon as they find one. Broken promises from leadership on return to office, a promise of once per month turned to 2 then 4 then 8. No reasoning just angry responses of my way or the highway.

Simply Business Response

We appreciate you sharing your feedback and are sorry to hear about your concerns regarding our culture. We truly believe that our unique, community-focused culture is vital to our success. Part of that culture is coming together for moments that matter. We understand that preferences vary, but we feel that visiting our hubs 8 times a month strikes the right balance between offering flexibility and providing frequent opportunities for us to connect. We also know that to grow as a company, which we are, there has to be some level of change. We believe our leadership has pushed for changes that will ultimately position Simply Business to succeed. We would welcome a conversation to discuss your feedback in more detail.

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5.0

Jun 29, 2026

Sr. software engineer

Recommend

CEO approval

Business Outlook

Pros

Great people, stable company, office easily navigatable

Cons

Room for growth can be limited

Simply Business Response

Thank you for taking the time to share your feedback. It’s great to hear that you enjoy working with our team, value the company's stability, and appreciate having an office that's easy to navigate!

2.0

May 13, 2026

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

Simply Business Response

2mo

Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.

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