Great company with local problems - Sales SiteMinder Employee Review

1.0
Sep 19, 2020
Recommend
CEO approval
Business Outlook

Pros

There are opportunities to work with some very good colleagues, good potential to achieve targets with competitive products. They used to provide food and drinks at the end of the week with some fun theme events. The CEO is good at giving honest answers to questions during local meetings arranged regularly.

Cons

The problem is not the company because the company is great. It is down to local problems. You are scored and treated depending on your looks or popularity, it's a very male driven environment where inappropriate behaviour can grow. Senior managers only care about looking for other people to blame, all they want is revenue no matter what the cost. There is a big cloud over everyone as people get stomped on and it always ends up with managers turning a blind eye, it is easier to hide their heads in the sand and pretend it isn't as bad as it is. Because head office is so far away it is understandable that they don't know the full truth and they have to rely on surveys, but everyone keeps the truth hidden because they fear being caught. Promotions and jobs have been given to people because of connections leaving more deserving employees out of work.

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SiteMinder Response
5y
Thank you for your feedback, although I have to say I'm really sad to read your review and would love the opportunity to discuss your concerns in more details, please feel free to reach out to me direct at Dionne.Niven@SiteMinder.com. Your feedback is certainly not in line with our culture or the feedback that we receive every week through our OfficeVibe engagement tool. Prior to COVID, the exec and Senior teams made regular visits to Galway and hosted both all staff townhalls and smaller group forums to ensure that our people have a voice and an opportunity to raise concerns. Unfortunately, this is the first time that I am hearing this feedback. We do have a very defined career pathway for sales which is based upon performance. We are in the process of rolling out a new career pathway which not only provides more learning opportunities for our sales team, but also assesses knowledge and behaviours, we are confident that this will address some of the feedback that employees have given to enhance the career pathways. I look forward to hearing from you, Dionne.

Explore other reviews about SiteMinder

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, good products, never had an issues when I was working there.

Cons

Can't think of any that come to mind

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SiteMinder Response
3d
Thank you for your positive feedback, we are really pleased you're enjoying SiteMinder as much as we do!
3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomous environment with good benefits

Cons

poor leadership and support for new hires

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SiteMinder Response
1w
Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated the autonomy and benefits offered at SiteMinder. At the same time, we're sorry to learn that your experience with leadership and support during onboarding did not meet your expectations. We'd appreciate the opportunity to better understand your experience and learn how we can improve. If you're open to sharing more details, please feel free to contact me confidentially at liza.capogrosso@siteminder.com Your feedback is valuable and helps us continue improving the experience of our employees. Thank you again, and we wish you all the best in your future endeavors.
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