Bad - Customer Service Representative SiteMinder Employee Review

2.0
Feb 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Work culture is very good

Cons

Shift timings can be better

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SiteMinder Response
5y
Thank you for your feedback, glad you loved the culture, it's something that we are very proud of. Being a global organisation, we do often have to flex our timings in order to communicate effectively with our team members in different locations. This tends not to be on a daily basis, but once or twice per week on a schedule basis.

Explore other reviews about SiteMinder

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, good products, never had an issues when I was working there.

Cons

Can't think of any that come to mind

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomous environment with good benefits

Cons

poor leadership and support for new hires

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SiteMinder Response
1w
Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated the autonomy and benefits offered at SiteMinder. At the same time, we're sorry to learn that your experience with leadership and support during onboarding did not meet your expectations. We'd appreciate the opportunity to better understand your experience and learn how we can improve. If you're open to sharing more details, please feel free to contact me confidentially at liza.capogrosso@siteminder.com Your feedback is valuable and helps us continue improving the experience of our employees. Thank you again, and we wish you all the best in your future endeavors.
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