Service Desk Analyst - Service Desk Analyst SiteMinder Employee Review

1.0
May 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible in scheduling holidays and days off.

Cons

Working in the support department it is a terrible experience. No organisation at all. All the good employees end up leaving for lack of careers opportunities and for unrealistic work load expectations they have over you. Despite that management thinks their leaving is nothing to do with the company environment. No benefits at all, not even a bonus. Oh wait, there are free cookies!!!

Explore other reviews about SiteMinder

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, good products, never had an issues when I was working there.

Cons

Can't think of any that come to mind

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomous environment with good benefits

Cons

poor leadership and support for new hires

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SiteMinder Response
2d
Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated the autonomy and benefits offered at SiteMinder. At the same time, we're sorry to learn that your experience with leadership and support during onboarding did not meet your expectations. We'd appreciate the opportunity to better understand your experience and learn how we can improve. If you're open to sharing more details, please feel free to contact me confidentially at liza.capogrosso@siteminder.com Your feedback is valuable and helps us continue improving the experience of our employees. Thank you again, and we wish you all the best in your future endeavors.
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