Good Culture - Poor Management and Product - Sales Executive SiteMinder Employee Review

2.0
Nov 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Good company culture, Beer Fridays, good PTO and health benefits.

Cons

The company is headquartered in Sydney, Australia and the US office has no input in the product. The US office just sells,implements and supports the product. The company is out of touch and has no interest in giving US customers what the want resulting in customers discontinuing the product after a few weeks. Lots of turnover in the company, This week alone four people resigned. Micromanaged beyond belief. If you work here get ready for managers to listen to your calls (training and sales.) Management is mostly clueless in what they are doing. The product is sub par to competition and generally more expensive resulting in 30%+ of sales dropping off. Tough market to sell in. SiteMinder will also try to sell you on growth but there is no where to go within the company. Managers are in place and not going anywhere and the company is not selling well enough to warrant any growth. Overall SiteMinder would be a good place for someone fresh out of college to get some Saas Experience but I would not recommend.

Explore other reviews about SiteMinder

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, good products, never had an issues when I was working there.

Cons

Can't think of any that come to mind

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomous environment with good benefits

Cons

poor leadership and support for new hires

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SiteMinder Response
2d
Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated the autonomy and benefits offered at SiteMinder. At the same time, we're sorry to learn that your experience with leadership and support during onboarding did not meet your expectations. We'd appreciate the opportunity to better understand your experience and learn how we can improve. If you're open to sharing more details, please feel free to contact me confidentially at liza.capogrosso@siteminder.com Your feedback is valuable and helps us continue improving the experience of our employees. Thank you again, and we wish you all the best in your future endeavors.
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