Work to be a management favorite if you want to succeed - RSA Sixt Employee Review

1.0
May 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Is possible to make good bonuses during high season

Cons

Poor customer service, revenue is first incompetent management Management encourage employees to lie and cheat Stressful environment bases on motivation by fear and punishment

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Sixt Response
9y
Thank you for your review. We are glad that you were satisfied with the commission structure as a Rental Sales Agent with us! What really separates Sixt from any rental car company is the positive customer service experience. We strive to make every customer feel as if they are in a 5 star hotel and our Rental Sales Agents and Customer Service Associates are a huge part of that. As an agent you have a lot of leeway to to go the extra mile for our customers. Without our customer loyalty we would not have revenue so this is always at the forefront for us. We are concerned about your comment regarding management. Fraudulent activity is not condoned and we have zero tolerance for it. This is a fireable offense and will not be encouraged by any manager. We will further investigate this concern. Our Area Managers are focused on management development and are dedicated to facilitating a great environment for our employees and and customers alike. Similarly, motivation is provided through coaching techniques and incentive based friendly competition among agents and associates. Although the sales position can be stressful because you are meeting goals, we try to make the process as fun and rewarding as possible! Finally, Sixt is focused on innovation. this is imperative for our business and clearly seen through MyDriver and other services that have pushed us beyond our competitors. We are consistently updating policies to match the times and also support our customers. After 6 years in the United States Sixt has grown significantly and our people also reflect this. Many employees that have proved themselves in entry level positions are now managers, not due to favoritism but because of performance.

Explore other reviews about Sixt

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment, helpful managers

Cons

It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

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Sixt Response
2mo
Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
3.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong learning experience in business operations, especially P&L, pricing, and revenue growth • Opportunity to work with talented and driven colleagues • Clear performance structure with defined KPIs and bonus incentives • Fast-paced environment that builds resilience and management skills • Good exposure to leadership communication and corporate expectations

Cons

• High-pressure, top-down culture with constant focus on results • Middle management roles can feel unsupported despite high expectations • Disciplinary actions sometimes felt excessive for minor issues • Workplace culture included gossip and lack of professionalism at times • Limited coaching and development—more focus on outcomes than guidance • Bonus structure can be difficult to fully achieve due to split KPIs • Customer service metrics felt unrealistic to consistently control • Perception of over-policing performance (both under- and over-performance scrutinized) • Advancement expectations are aggressive; may not be ideal for those not seeking rapid promotion • Frontline employees appear prioritized over management support

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Sixt Response
2mo
Dear former employee, thank you for taking the time to share such a balanced and thoughtful review after your time with us in Los Angeles. We're glad to hear that you valued the learning opportunities, the talented colleagues, and the clear performance structure. At the same time, we take your concerns seriously – particularly around management support, coaching, and the fairness of our bonus and disciplinary structures. A high-performance environment should come with the right guidance and your feedback is valuable as we continue to develop a culture at Team Orange where both results and people matter. If you'd like to share more in confidence, feel free to reach out at talents@sixt.com. We wish you all the best in your next chapter. Best regards
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