Hard working environment, but definitely pays off. - Customer Service Associate Sixt Employee Review

4.0
Jul 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Get to meet a lot of people from different cultures, and also learn people skills. Incentive was really nice too.

Cons

Always working in the sun and rain. Ideas given to management seem to bounce off and go no where.

avatar
Sixt Response
8y
We appreciate your honest feedback with this review. We are excited to hear that you are enjoying the Customer Service Associate role with us in Fort Lauderdale and wish you a lot of success with Sixt. We have made a lot of changes so far with this location that have expanded across the U.S. and we hope to implement more of your ideas in the future. We want you to continue to provide us with your feedback. The best ideas come from our customers and employees that are living the Sixt life everyday and we are appreciative that you value our business enough to voice your opinions. Even though the results may not come quickly, know that we are working to expand these ideas on a larger level and this takes time. In the past year we have moved Sixt FLL to a larger branch, expanded our return area, Build a covered overhang for our CSA's, upgraded our uniforms, and implemented a customer service rating score for the CSA's completed easily by the customer via text. We are excited to announce new changes in the coming months as well!

Explore other reviews about Sixt

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of employee engagement

Cons

Base pay could’ve been better

avatar
Sixt Response
1mo
Dear former employee, Thank you so much for taking the time to share your feedback! We're happy to hear that you experienced strong employee engagement during your time at SIXT – building a connected and motivated team is something we truly care about. We also appreciate your honest note on base pay and will take this into consideration as we continue to develop as an employer. If you'd like to share any further thoughts or details, we'd love to hear from you at talents@sixt.com. Best regards
1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

Cons

Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

See reviews by: Helpful|Rating|Date|All