Not Terrible. But Not the best - Customer Service Representative Sixt Employee Review

3.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

the work environment is fun and they know how to really bring employees together. also the fact that the headquarters is 24 hours for certain departments is a great option for people who may need flexibility. promotion from within is very common

Cons

there was a lot of favoritism. people who got promoted simply because someone in management liked them regardless of qualifications. there was also on the opposite end of that people who seemed to be unfirable no matter how terrible their work was. as a manager, my bonus depended heavily on my team but my director would not let me fire my worst employee who did not show improvement despite having several opportunities and plans in place.

Explore other reviews about Sixt

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of employee engagement

Cons

Base pay could’ve been better

avatar
Sixt Response
1mo
Dear former employee, Thank you so much for taking the time to share your feedback! We're happy to hear that you experienced strong employee engagement during your time at SIXT – building a connected and motivated team is something we truly care about. We also appreciate your honest note on base pay and will take this into consideration as we continue to develop as an employer. If you'd like to share any further thoughts or details, we'd love to hear from you at talents@sixt.com. Best regards
1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

Cons

Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

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Sixt Response
1w
Dear former employee, Thank you for taking the time to share your experience. We're sorry to hear that your time at SIXT did not meet your expectations – feeling unrecognized and unsupported at work is something we take seriously. We would genuinely like to learn more about your experience in a personal and confidential conversation. Please feel free to reach out to us at talents@sixt.com – your feedback matters to us. Best regards
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