Customer service agent - CSA Sixt Employee Review

4.0
Feb 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good evenirement to work for newcomers and a pretty easy job

Cons

Work outside in all weather

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Sixt Response
1y
Dear former employee, Thank you for your review! We're happy to hear that you find our work environment welcoming for newcomers and that the job itself is straightforward. We understand that working outside in all weather conditions can be challenging. That’s why we strive to provide our employees with everything they need to perform their best, regardless of the conditions. If you have any suggestions on how we can improve in this area, we'd love to hear them! Please send us a message to hr-usa@sixt.com. Wishing you all the best, and thanks again for your feedback! Best regards

Explore other reviews about Sixt

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of employee engagement

Cons

Base pay could’ve been better

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Sixt Response
1mo
Dear former employee, Thank you so much for taking the time to share your feedback! We're happy to hear that you experienced strong employee engagement during your time at SIXT – building a connected and motivated team is something we truly care about. We also appreciate your honest note on base pay and will take this into consideration as we continue to develop as an employer. If you'd like to share any further thoughts or details, we'd love to hear from you at talents@sixt.com. Best regards
1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

Cons

Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

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Sixt Response
3d
Dear former employee, Thank you for taking the time to share your experience. We're sorry to hear that your time at SIXT did not meet your expectations – feeling unrecognized and unsupported at work is something we take seriously. We would genuinely like to learn more about your experience in a personal and confidential conversation. Please feel free to reach out to us at talents@sixt.com – your feedback matters to us. Best regards
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