A disorganized company with a confrontational management style - Mid Level Software Developer SkyTouch Technology Employee Review

1.0
Feb 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of natural light in the building. Close to Paradise Valley Mall. Plenty of parking. Casual dress code. Some very good and capable long term developers.

Cons

No real effort is made to properly size projects at the macro or the micro level. The business and the development departments are constantly pointing the finger at each other for anything that goes wrong. Yet, neither department wants to concede any control to the other. Lay offs and firings seem to happen almost monthly if not more often, because the contractors and employees seem to be scapegoated for problems on a larger scale. 3 types of outsourcing have been tried in the last 2 years alone leaving the employees thinking that the only plan this company has is constant random change. New CEO seems completely oblivious to the real issues and appears to be completely unaware or does not even care about the chaos that is going on underneath him. Upper management is focused on sales while the development department is suffering from unusually high turn over. New technology is being fast tracked into the existing company products without being properly cost benefit analyzed or prototyped. All decisions both technological and organizational are being made with a very top down approach and any kind of descent is forcefully discouraged.

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SkyTouch Technology Response
10y
We understand that with any company experiencing rapid growth and change, the inevitable growing pains may not be easy for all. While we would love for all employees to have a great experience, we know that it is not always achievable and that sometimes it is just better for the individual to find a new role where the pace and expectations may be better aligned. While we always appreciate feedback, whether positive or constructive, we would also like to point out that this organization has not experienced any layoffs under the new CEO, who started in August, and turnover has been minimal. We truly hope you find success in the future, even if it might not be here at SkyTouch.

Explore other reviews about SkyTouch Technology

5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

My time at SkyTouch was stellar. Great people, helpful leadership, decent pay, and kind perks like catered lunches once a week and fun outings to keep things interesting.

Cons

The building I worked in was super old and just didn't match the cool energy of the people inside creating award-winning software. I think they moved shortly after I left to new digs, so that's probably an improvement. Got through Covid, so that's major.

2.0
Jan 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SkyTouch and parent company Choice Hotels is definitely on the right side of progress in terms of social issues, being very welcoming and embracing all cultures. Excellent vacation and sick days for new employees, plus some personal days on top of that.

Cons

Unfortunately the culture within the company was very fractured and there were lots of little cliques. If you didn't fit into one you were definitely on the outside. Lots of corporate ladder-climbers who seemed to not think twice about using other people's assistance without acknowledging it. They also lured people in with the promise of two days of telecommuting per week and then took one of those days away in 2025. There is absolutely no need to be in the office for any of the jobs at this company. Many meetings still occur online due to some distance employees who work from home permanently. The main reason they want people in the office in Scottsdale is because that office was leased during COVID and they have to make sense of it. Forcing people into the office for "collaboration" is a ridiculous excuse you will hear time and again. I experience very little in-person collaboration. Also known to lay lots of people off every couple of years. You are nothing but a number here and if that number is too high, you're out when the need arises.

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