Pros
Career advancement is possible if you hustle beyond belief. Be careful, though, you may just end up doing 6 people's jobs for the NYS overtime exempt salary (I literally would have made more as a salary worker with the amount of overtime I was robbed of). The community of people Sloomoo attracts is wonderful. Despite the cons, I made lifelong friends here.
Cons
The Co-CEO's are a nightmare. They are the sole cause for poor company culture and high turnover. Unclear, poorly communicated expectations, catty gossip within earshot of everyone, and argumentative to people just trying to line THEIR pockets with more cash. Customers are entitled, nasty, and rude. Typically resulting from poor company policies and mishandlings. They take advantage of hard-working employees who don't know better. Empty promises and carrot dangling, they'll say how they really want to give you a better pay raise NEXT year, give you a bonus for accomplishing a complex task, none of it ever comes to fruition. They're expanding at a rate that's only going to hurt their culture further in the long run. No consideration for the multiplying workloads for their staff, no accompanying pay raises for new locations and added responsibility. Turnover was constant, but the rate of new hires was slow. Almost like they were considering if they really needed to hire that position again, while letting the team drown in work. Because of the high-stress environment with loony, hyperinvolved CEO's, employees can lash out at one another from time to time.