Pros
I'm new to Glassdoor, but after reading some of the previous reviews here I can't help but think of them as passive-aggressive and bitter attempts to lash out at SmartZip for a perceived wrong done to them. Regardless of opinion, as a business, SmartZip has been relatively successful. Considerably so in recent months; and, we continue to increase shareholder value quarter after quarter. So here is my personal rebuttal. While not a spend-tacular operation, Smartzip employs some great minds. The team is talented and motivating. If you want to work with enthusiastic and intriguing people, (who actually *like* their job), this place is for you. SmartZip is a company driven by data in a time and place most relevant. There are amazing discoveries made almost every day. I personally wouldn't want to work anywhere else. (Also, If you live in the East Bay, the location is great.) SmartZip has recently gone through some growing pains, (major management shifts, departmental changes, etc.). The financials show a positive response to this. Progress is being made. There's certainly room for improvement! But that comes from within- from creative, passionate, and communicative team players. And SmartZip has them.
Cons
Working at SmartZip is a challenge. It's hard work. And there's lot's of it. I suppose if it were trivial it wouldn't be as cool. You will often have to pick up the reigns with the knowledge that passing the buck will only delay its inevitable arrive back in your hands. As mentioned, SmartZip has lots of areas for improvement, which means there's a lot of areas that need it. That also means lots of responsibility. Lots of it. Pro-actively. If you're of the mind to simply follow some instructions, fill out those TPS reports, and "maybe work a Saturday, mmm kay?", I strongly suggest another employer. Otherwise, this is the place for you. Though hardly a start-up anymore, there's still a strong need for all this hard work and long hours. Lack of organization and poor communication between departments lends to working harder and not smarter. This can be frustrating. If you plan to work here, you need to be flexible, patient, and accommodating to the ever changing environment of a company emerging from adolescence.