Sales dept is a joke - Sales Development Representative (SDR) SmarterDx Employee Review

1.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Cool product and smart people

Cons

The company is a joke and so is the chief of marketing that is over the sales team. She turned down some good candidates for the SDR roles for no reason and now we are stuck with ones that aren’t qualified. She has no idea what she’s doing.

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SmarterDx Response
11mo
Thank you for sharing your feedback. We're sorry to hear about your frustrations and would welcome a direct conversation to better understand your perspective. Our hiring decisions are made thoughtfully, with long-term team and company success in mind. While not every decision will resonate with everyone, we strive to maintain a fair process and foster a respectful, collaborative environment. - SmarterDx People Team

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5.0
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Cons

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3.0
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Pros

- Great team and coworkers - Good product, has a good marketplace fit. - Heavy allowed usage of AI tools if you want to use them. - Pay is in line with industry standard for experienced employees.

Cons

- Work life balance can be challenging, due to growth. - PTO is impossible to take. Flex / unlimited PTO is offered but it very difficult to take any meaningful time off. - Already overstretched teams are expected to wear many hats.

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