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Smartfrog&Canary

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Appalling Management - Anonymous employee Smartfrog&Canary Employee Review

1.0
May 21, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic team members Diverse group of employees Good office location

Cons

I was employed as part of the Customer Experience team at Canary after the acquisition of the company by Smartfrog Services GmbH. Recently, I would estimate that a third of the team was fired or had their contracts not renewed, because they supported an initiative to implement a Works Council within the company, to ensure that employee rights were being upheld. It is known within the company that unpaid promotions are commonplace and could go on for months before contract changes were provided, without financial compensation for the previous months worked. Employees had also been asked to perform tasks that incriminated them in illegal activities. Employees had also mentioned to management that the company had provided almost zero support for home office. Anyone without a stable internet connection was expected to work from the office, even during the height of the pandemic. The response from the company said that we should be grateful as no one was fired during COVID-19. Once the Works Council initiative had been started, the CMO/COO said that the company would have no choice but to move operations to another country. If that doesn't say enough about how much this company wants to repress its workers' rights, I'm not sure what else will be.

Explore other reviews about Smartfrog&Canary

5.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

● Genuine appreciation for hard work. ● Dedication to employee well-being. ● Leadership that recognizes achievements. ● Rewarding accomplishments regularly.

Cons

● Improve every employee's more personalized acknowledgment methods.

5.0
Jun 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Career development is one of the things I commend about this company. The management team actively promotes a culture of encouragement and empowerment. My manager motivates me to pursue my career goals, too. Witnessing the dedication to talent cultivation within the organization is inspiring and reassuring.

Cons

Striking a balance between workload demands and pursuing further training or certifications can sometimes pose a challenge.

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