Does Smartfrog&Canary pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartfrog&Canary employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Smartfrog&Canary. This rating has been stable over the past 12 months.

How satisfied are employees working at Smartfrog&Canary?

89% of Smartfrog&Canary employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartfrog&Canary 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Smartfrog&Canary?

Software Engineer (9) , Anyonymous Employee (7) , Customer Service Representative (7) , Engineer (5) , Customer Care Specialist (4) , Customer Care Agent (3) , Customer Service (3) , Customer Care Representative (2) , Customer Experience Agent (2) , Software QA Engineer (2) , Sr. IOS Engineer (2)

What are the pros of working at Smartfrog&Canary according to real employee reviews?

"I worked on very interesting projects and spent time with great people." ((in 12 reviews)); "Amazing work environment and challenging work" ((in 5 reviews)); "Great leadership" ((in 4 reviews)); "Nice office space in NYC." ((in 3 reviews)); "Beautiful office" ((in 3 reviews))

What are the cons of working at Smartfrog&Canary according to real employee reviews?

"The management was also changing month to month, which was partly due to the acquisition by a larger company, but in general all this left employees feeling confused about overall direction and outlook for the company." ((in 8 reviews)); "Feedback may sometimes be delayed, but communication is commendable." ((in 4 reviews))

What are employees saying about Smartfrog&Canary layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartfrog&Canary layoffs and their outlook for job security at Smartfrog&Canary in 2026.

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Smartfrog&Canary reviews

Great product, terrible leadership - Account Executive Smartfrog&Canary Employee Review

2.0

Jun 9, 2023

Account executive

Recommend

CEO approval

Business Outlook

Pros

Making a product that genuinely helps people, team is really focused on that and on helping the end users. Fully remote culture and flexibility is a huge plus.

Cons

Like many startups, nobody on the team has any idea what they are doing. Most people in their roles have little to no experience working at a company at this stage, and are making decisions while ignoring conventional wisdom and market conditions. Additionally, founding team came from the non profit world and so they are used to deciding everything in slow and deliberate processes which defeats the whole purpose of a startup.

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5.0

Jun 5, 2024

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

● Genuine appreciation for hard work. ● Dedication to employee well-being. ● Leadership that recognizes achievements. ● Rewarding accomplishments regularly.

Cons

● Improve every employee's more personalized acknowledgment methods.

5.0

Jun 1, 2024

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Career development is one of the things I commend about this company. The management team actively promotes a culture of encouragement and empowerment. My manager motivates me to pursue my career goals, too. Witnessing the dedication to talent cultivation within the organization is inspiring and reassuring.

Cons

Striking a balance between workload demands and pursuing further training or certifications can sometimes pose a challenge.

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Great product, terrible leadership - Account Executive Smartfrog&Canary Employee Review

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