I wouldn't leave even for double the pay... I love this place - Client Development Manager Smartsheet Employee Review

5.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Great learning and development, customers love the product, my leadership gives me tons of support to try new things and be independent but are immediately accessible if I need help. There are tons of growth opportunities in several departments. In my current role, I frequently have recruiters reach out on linked in and occasionally will do the interview just to stay fresh on what's out there. 9/10 times the total comp is 70% tops of what my current earnings are. The salary is good, commissions are generous, lots of stock at year-end, ESPP, 401k match, L&D budgets, insurance provided, and more vacation than I have ever even wanted to use. Hindsight being 20/20 I can't believe I even bothered applying for other companies years ago.

Cons

When a team grows so fast like Smartsheeet it's like a toddler learning to walk with some of the internal processes which are just natural growing pains. The hardest part of my job is that customers love Smartsheeet and want to connect to talk about it as often as possible which means I have to be intentional with my time and making sure I have time to do my actual sales job not just experimenting and collaborating with customers.

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
3w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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