5 year review - Senior Commercial Sales Manager Smartsheet Employee Review

5.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

There are a lot of Pros to Smartsheet. The technology clearly solves problems that every company deals with and it is easy to use and sell. The top reason to work there has to be the company perspective around culture and work life balance. There is quite a bit of focus on the team member/employee and its very apparent. You need to achieve your goals and targets but if you are off track, you aren't going to stress out. As long as you are working hard and staying positive it will turn around, it always does. This isn't typical in corporate sales and its a big plus. Like any organization, issues and problems come up regularly, all the time but leadership moves quickly to resolve them and that is really important as well.

Cons

There really isn't a lot from my perspective. You just need to do a lot of homework during the interview phase to know what your role is about and what you are stepping into. After a few months you will start to understand the resources available to you and you can focus on solving customer problems which is the best part.

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
3w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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