Best Company I have ever worked for - Client Development Manager Smartsheet Employee Review

5.0
Jul 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Excellent company, management, coworkers and customers. Never worked with a company where customers love the product this much before. High growth, evolving technology and new products always provide reasons to engage with your customers. Mix of larger/ "Solution Sales" as well as transactional sales. Motivation here is done with a carrot, not a stick. None of the old school hierarchical/ top down directives. This is a company who truly cares for and invests in their employees. It shows in their interactions with employees and how they continually accommodate based on employees needs and feedback. Plenty of room for upward mobility, promotions and career growth. Publicly traded, solid financials. All my peers are also shareholders as part of their hiring package. I recommend taking advantage of the Employee Stock Purchase Program too.

Cons

Hard to think of any....As a sales person, I suppose I am always looking for more lucrative comp packages. But I feel pretty good about the one I have.

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
3w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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