Pros
As far as pros from what I experience at Smartsheet I will say that in terms of pay they are very competitive and offer stock options as part of their compensation package. The ability to choose based upon your role between hybrid or fully remote is a benefit as well.
Cons
During my time at Smartsheet I experienced more cons than pros, which I definitely believe stem from the type of environment that I can thrive in. Before Smartsheet I had come from a company that had anywhere around 200-250 employees and I thought if I wanted to continue to advance myself that jumping to a company with 1000+ would be a great step. Unfortunately for me I learned that I definitely operate in a smaller environment as it can be more collaborative and you have more of an opportunity to establish good relationships among coworkers. Whereas at Smartsheet I felt that the environment was very cold, transactional, and siloed and I felt like just another number as opposed to a human being there. When I went through my interview process my former manager had stated that teams were very collaborative and communicated well among each other, but my experience was far from it. When asking for help even with some members from my own team I was met with this attitude like I was bothering them or I should know where to find the answer. When sales reps would close deals and when I would try and connect with them to learn more details surrounding the deal that could help me with understanding the customer, a lot of the time my slacks/messages would go unanswered even after multiple times to check in. I wrote the title for this review they way that I did because for some folks I understand that they prefer to work alone, clock in and clock out without developing any real rapport with others, and don’t mind that at all. This company really stands on being technically proficient with understanding the product so if you are very details oriented this will be a company that will suit you. However, if you are someone thrives on being more people oriented, optimistic, and enthusiastic then the culture at this company will not be for you. I felt that after the short amount of time I was there that the positivity, enthusiasm, and optimism was stomped out of me.
