Excellent Solution with Amazing Customers! - Expansion Account Executive Smartsheet Employee Review

4.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Smartsheet has some amazing customers and a product team that is always listening to what they need from feature gaps and wants for future state, which then actually dictates and impacts the priority on the product roadmap. Empathetic and experienced sales team that is always trying to pivot to what is going on in the industry.

Cons

For a company selling efficiency, the internal processes are very often over complicated and could be streamlined to make things more seamless for employees in their particular roles.

Explore other reviews about Smartsheet

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

good company to advance your career

Cons

lots of changes recently but they are ojkat

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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