Needs improvement, but that won't happen - Anonymous employee Smartsign.com Employee Review

3.0
Aug 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Regular raises and bonuses. There are many nice, hardworking people at SmartSign. Unfortunately not enough of them are at the top. There are genuine friendships made within departments (not solely based on commiserating, but that's certainly a foundation for many). Most people who work here deserve better but have lost motivation.

Cons

You should go into this job with a short-term mindset. Get in, make some money, get out, go somewhere better. There is a lack of transparency between the C-Suite and their employees, which I assume is because there's no clear vision of where company is headed. Probably towards being sold. That could be for the best, as there's a large group of people who, for all their complaining and low morale, have stuck around out of comfort and routine. Back to management, where there's no apparent rhyme or reason behind "strategic" decisions. As a whole, the mindset of this company is outdated. There's not enough regard for the well-being of SmartSign employees (no paid maternity leave!), very little flexibility and understanding when it comes to inclement weather, appointments, etc. Every single minute of work missed is expected to be made up, even if tasks are completed. Do not expect summer Fridays or federal holidays off. There's no leaving early because you've finished all your work for the day. They are NOT generous in terms of time off, with very little regard for employees who need to travel around the holidays. Overall, it's an uneasy, distrustful environment, both of management towards staff and vice versa. It's not until you've found a better opportunity that you fully realize how toxic this place is. You won't be rewarded for going above and beyond, and the atmosphere overall is stagnant and deflating.

Explore other reviews about Smartsign.com

5.0
Jun 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Good place to get things done and decent atmosphere.

Cons

None that I can think of.

1.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

They have free snacks, tea, and coffee.

Cons

I worked at SmartSign briefly, and my experience was both frustrating and disappointing. From day one, management lacked direction. I was brought on as a security engineer but quickly realized they had no real plan for the role. I completed the project they assigned without any issues. Then, after leaving early one day for a doctor’s appointment (with notice), I was abruptly terminated the very next morning for "poor performance." There had been zero feedback, no concerns raised, and no expectations set—nothing. It felt like I was used to complete a one-off task, then discarded without justification. Whether it was retaliation for the doctor visit or just a pretext to cut costs, the way it was handled showed a complete lack of professionalism and integrity. I wouldn’t recommend this company to anyone seeking stability, support, or transparent leadership.

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