Simple - Customer Service Representative Smartsign.com Employee Review

1.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

No pros please read cons

Cons

I worked there for about a month and 2 weeks, the place at first seems friendly but while good is often dressed in fake clothing you won't expect much. First week I was told there is no room for growth but also some one vouched for me like if some else in the room had nothing good to say . Couple weeks down the line I was informed that I was being talked about behind my back and it wasn't about my work ethic because I was always told I'm doing a "good job ". Today 03/13 I was let go because " I was unhappy". The managers didn't even care to ask why I was unhappy ? or how can we fix the situation to pursue happiness. This is a Very Unhealthy, Toxic work environment. Every person I spoke to in there never really seemed happy their favorite saying was " I just work here". I would never recommend this place and for the people that seemed cool I recommend to start looking for better cause out there is more opportunities than this one place. One thing just to end this on a good note I will thank some of you for the knowledge.

Explore other reviews about Smartsign.com

5.0
Jun 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Good place to get things done and decent atmosphere.

Cons

None that I can think of.

1.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

They have free snacks, tea, and coffee.

Cons

I worked at SmartSign briefly, and my experience was both frustrating and disappointing. From day one, management lacked direction. I was brought on as a security engineer but quickly realized they had no real plan for the role. I completed the project they assigned without any issues. Then, after leaving early one day for a doctor’s appointment (with notice), I was abruptly terminated the very next morning for "poor performance." There had been zero feedback, no concerns raised, and no expectations set—nothing. It felt like I was used to complete a one-off task, then discarded without justification. Whether it was retaliation for the doctor visit or just a pretext to cut costs, the way it was handled showed a complete lack of professionalism and integrity. I wouldn’t recommend this company to anyone seeking stability, support, or transparent leadership.

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