Employees matter too. - Cashier/Server Smashburger Employee Review

3.0
Feb 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Getting to try new food to make suggestion to customers. The people you meet.

Cons

A good majority of people are inconsiderate; co workers and customers can give the impression of being entitled. A lot of people in manager positions play favorites and were not work appropriate. Making others do most of the work while favorites and managers had unrelated conversations. Hours were not at all consistent (hard to create a life or raise children). Getting in trouble for answering customer questions that took over three minutes.

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There isn’t many pros about this company besides it helps you grow in a kitchen if trained properly.

Cons

Management is a joke, Teamwork is a joke. Manager’s will be on their phones while you’re only one cook in the back running everything and never offer to help and when they do it’s barely any. The higher ups will expect so much out of you and run you into the ground with work then wonder why you’re so burnt out. It doesn’t feel like a job but more like torture working here and that’s just a start of what goes on here.

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