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      Smashburger

      Engaged Employer

      Smashburger reviews

      Bad management - Guest Service Expert Smashburger Employee Review

      3.0
      Sep 2, 2018
      Guest service expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great food, employees are nice people, managers are nice too

      Cons

      The management is terrible at staffing the restaurant. Employees are always understaffed, or are not briefed on new items.

      Explore other reviews about Smashburger

      5.0
      Apr 28, 2026
      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone was friendly and had an overall nice environment.

      Cons

      I wouldn’t say there are any cons

      3.0
      Jun 22, 2026
      Foh team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relatively flexible schedule... coworkers were great too

      Cons

      Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

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