Long are the good times - Anonymous employee Smashburger Employee Review

2.0
Nov 17, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still a handful of great people working for the company. Food is great, CEO and COO are well liked. Job is actually easy at any level if you are doing things the right way. Phenomenal training team from top down.

Cons

Culture is dead, no incentives beyond unrealistic bonus program. Attitude around time off is “tough cookies” and expected to run unrealistic labor and still deliver on guest satisfaction. Pay generally higher out of desperation, which leads to overpaid and under competent more than attracting good talent.

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively flexible schedule... coworkers were great too

Cons

Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

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