good burgers, bad businness - Anonymous employee Smashburger Employee Review

2.0
Apr 27, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy job for teens/first job Good burgers

Cons

Inflexible management Long hours Understaffed for busy shifts (despite requests for more staff) Constant staff turnover Lack of accountability of problem staff members, but incredible scrutiny on the ones who do care (incredibly backwards)

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There isn’t many pros about this company besides it helps you grow in a kitchen if trained properly.

Cons

Management is a joke, Teamwork is a joke. Manager’s will be on their phones while you’re only one cook in the back running everything and never offer to help and when they do it’s barely any. The higher ups will expect so much out of you and run you into the ground with work then wonder why you’re so burnt out. It doesn’t feel like a job but more like torture working here and that’s just a start of what goes on here.

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