General Manager - Restaurant General Manager Smashburger Employee Review

5.0
Jun 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Some of the great things are being apart of a hip fast casual company that is growing. Unlike other companies they listen to your feedback and try to improve. I've seen constant attention to promoting from within and this has given myself and my hard working team many opportunities. Best part is that you can stand by the food. Angus beef without any additives and fresh ingredients. Makes you feel good that you can give guests the best of the best.

Cons

Service standards are highly important to Smashburger though hard to always deliver given the industry. They have a very "give them the pickle" attitude but the service part is hard to accomplish with a minimal crew. Challenging and fast paced, need to be able to multi task.

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There isn’t many pros about this company besides it helps you grow in a kitchen if trained properly.

Cons

Management is a joke, Teamwork is a joke. Manager’s will be on their phones while you’re only one cook in the back running everything and never offer to help and when they do it’s barely any. The higher ups will expect so much out of you and run you into the ground with work then wonder why you’re so burnt out. It doesn’t feel like a job but more like torture working here and that’s just a start of what goes on here.

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