Unequal opportunities - Shift Leader Smashburger Employee Review

2.0
Jul 1, 2015
Recommend
CEO approval
Business Outlook

Pros

decent pay when you are running a shift, bad pay when you are not. free food? free soda.

Cons

impossible to go anywhere in this company i have more job-codes and separate pay rates than i do pairs of shoes. it is annoying having to clock in as a "manager" only after the general manager leaves the store EVEN though all shift long you are required and expected to perform manager tasks at minimum salary. It is very difficult to maintain a separate part-time job while working at Smash burger because the shifts are so sporadic and inconsistent every week is different than the last, not to mention the fact that you are "coaxed" into working during your 30 minute break of your 14 hour shift. Company never pays overtime and cuts labor in an unnecessary fashion leaving people at night time under staffed and over worked. no employee benefits or healthcare no overtime or time and a half. the company instills a strong presence of self worthlessness meaning you have no structural value to the company and could quit the next day they wouldn't care. SmashBurger makes you feel like you are working ONLY so that the people above you can get their bonus' while you live paycheck to paycheck at hardly 35 hours a week and a schedule with no constancy.

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively flexible schedule... coworkers were great too

Cons

Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

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