Hostile Work Environment - VP of Operations Smashburger Employee Review

1.0
Jan 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Advancement Opportunities easy to reach with hard work and great results.

Cons

Upper Management COO and President very poor leaders who have little integrity and trust of entire team members from both Support Center and Operations. Company over last 5 years have closed more stores then opened and traffic counts continues to fall causing company to continue to increase prices to make up for thousands of lost guest per year. Very poorly run by upper management executive leaders.

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively flexible schedule... coworkers were great too

Cons

Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

See reviews by: Helpful|Rating|Date|All