3.0
Oct 28, 2015
Former employee, more than 3 years
New York, NY
Recommend
CEO approval
Business Outlook
Pros
Trainers, Staff and Co-workers are all very friendly. Gave me an excellent foundation in customer service. Food quality lives up to it's standards. Left me a fan of smashburger for life.
Cons
Having to fill multiple positions (cash, shakes, runner, and expo) gives extra stress if there isn't proper management. Having worked at multiple locations I can see that some locations run like a well oiled machine and others like a train wreck just holding together. Aside from this, the pay is okay for a starting job, but the mismanagement at some locations makes it seem like it's not worth the trouble.