A stepping stone. Get the experience and get out. - General Manager Smashburger Employee Review

2.0
Oct 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Good quality product that you can be proud to serve. People I work with are great and work hard despite low pay and amount of work we ask for. Such a fast growing company there is opportunity to advance. Pretty good and attainable bonus.

Cons

Labor matrix is impossible, especially in lower volume stores. Managers always in position. Low pay and too much expected of associates makes finding and keeping good people difficult No time allowed to schedule administrative duties or non service activities like opening and closing the restaurant. Not very good base pay, for the amount of work and hours

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There isn’t many pros about this company besides it helps you grow in a kitchen if trained properly.

Cons

Management is a joke, Teamwork is a joke. Manager’s will be on their phones while you’re only one cook in the back running everything and never offer to help and when they do it’s barely any. The higher ups will expect so much out of you and run you into the ground with work then wonder why you’re so burnt out. It doesn’t feel like a job but more like torture working here and that’s just a start of what goes on here.

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