Not a strong sales orgaization - Medical Device Wound Sales Representative Smith+Nephew Employee Review

2.0
Oct 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice people and managers (too much so). Not a lot of pressure to perform above last evaluation/sales period.

Cons

Nice people...this is also a con. This is a very soft company. Hugging it out and talking about your feelings are encouraged. It is a bit riduculous. This company does not understand sales. It is a nurse focused education company. This is the reason they get their butts kicked by its competitors all the time. Need to grow a pair and badly needs strong leadership. Very weak clinical data for AWC product line. Loss of NPWT business due to internal office screw-ups with the FDA is also inexusable. Incompetence.

Explore other reviews about Smith+Nephew

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive work environment, Enjoy being part of a Global Service team and Company that values teamwork, innovation, and continuous improvement. Amazing coworkers with Knowledge and experience.

Cons

Like any rewarding role, being a Service Coordinator comes with challenges. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. Working with customers and various S&N teams around the world often involves navigating different time zones, balancing urgent requests, and coordinating across multiple departments. These experiences create valuable opportunities for personal growth, collaboration, and professional development while contributing to exceptional customer service and business success.

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The PTO benefits are excellent and available from the start of employment. There is a consistent workflow across all shifts, providing steady work opportunities. SNN offers a strong support system both on and off the floor, creating a positive work environment. Additionally, the company’s 401(k) program is one of the best I’ve encountered, including a generous employer matching contribution.

Cons

At this time, I have no concerns or suggestions for improvement. My experience has been very positive, and things have been going well overall.

See reviews by: Helpful|Rating|Date|All