Frustrating, but Safe Employment - Anonymous employee Smith+Nephew Employee Review

3.0
Jan 12, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company promotes the well-being of their staff and for the most part, you can safely rely on keeping your employment if you're effective at your job.

Cons

Nearly zero accountability for poor employees and contractors. You'll see the same people making the same mistakes or ignoring processes without skipping a beat. And while the company does promote the well-being of their staff, they will allow their staff to be berated and insulted by the sales team. Upper management also has a very poor idea of the workload of their staff, making the lack of accountability often lower the bar further than you thought could happen Work-life balance is poor, management expecting upper-level employees on PTO to be available for work-related issues

Explore other reviews about Smith+Nephew

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive work environment, Enjoy being part of a Global Service team and Company that values teamwork, innovation, and continuous improvement. Amazing coworkers with Knowledge and experience.

Cons

Like any rewarding role, being a Service Coordinator comes with challenges. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. Working with customers and various S&N teams around the world often involves navigating different time zones, balancing urgent requests, and coordinating across multiple departments. These experiences create valuable opportunities for personal growth, collaboration, and professional development while contributing to exceptional customer service and business success.

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The PTO benefits are excellent and available from the start of employment. There is a consistent workflow across all shifts, providing steady work opportunities. SNN offers a strong support system both on and off the floor, creating a positive work environment. Additionally, the company’s 401(k) program is one of the best I’ve encountered, including a generous employer matching contribution.

Cons

At this time, I have no concerns or suggestions for improvement. My experience has been very positive, and things have been going well overall.

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