3.0
Apr 28, 2016
Former employee, more than 3 years
Chicago, IL
Recommend
CEO approval
Business Outlook
Pros
The company has an efficient model for servicing small to mid-size associations. Some great people to work with. They invest in professional development and are very active in Association Forum and other industry groups.
Cons
Focus is on efficiency rather than quality. The matrix model discourages accountability and the emphasis on cost control means most of the people servicing the associations are very junior. An efficient machine, but prone to mistakes and poor quality.