Avoid working here at all cost - Anonymous employee Smithbucklin Employee Review

1.0
Sep 1, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The DC office location is great.

Cons

In the time that I worked at SmithBucklin, I grew increasingly disappointed in nearly every aspect of how they do business. Managers and supervisors do not know how to support their teams because they themselves are not supported. This company has a strong culture of passive aggression, manipulation and toxicity. They do not know how to train, project manage, or support upper level employees. They only know how to raise people from the ground up, which severely limits their productivity and prohibits them from hiring from the outside. I received zero support from my department or my supervisor, and any questions I asked were looked at with disdain and negativity. My onboarding was essentially being given the client name and being told "figure it out". Additional information was not given, and at one point, a lower-level colleague told me that onboarding or the provision of basic client information/project tracking isn't useful and that if it is required by a new employee, it means the person doesn't have critical thinking skills. This turned out to be an opinion supported by management. If you do come in at a lower level, you will stay there for years. They are sorely under-prepared for employee departures and make no effort to support new employees.

Explore other reviews about Smithbucklin

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment Hybrid work schedule - office and WFH

Cons

Low ceiling for climbing the job ladder.

avatar
Smithbucklin Response
2d
We appreciate you taking the time to share your experience. We're glad you enjoy our work environment and hybrid flexibility. We appreciate you sharing your perspective on career growth.
3.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Gaining experience in marketing, communications, editorial operations, project management, time management, organizational skills, and interpersonal communication, which can help you become more competent in those areas, learn what you're good at, like and dislike, progress your career with the company, or use the experience to pursue another role that fits your goals. 2. Working a hybrid schedule with the ability to handle your work on a computer is a great lifestyle and flexibility advantage. Working adjacent to Downtown Chicago is an incredible experience that can bring even more lifestyle, professional, and personal opportunities. 3. Networking and getting to know a diverse group of people in the company and your department is great for relationship building, both professionally and socially. 4. Smithbucklin provides a robust onboarding and professional development program, providing support for advancing your career, feeling more comfortable at the company, and pushing you to grow.

Cons

1. Workloads can be overwhelming if not properly managed. Managing tasks for several clients at once demands a higher level of time management, organization, consistency, and interpersonal communication tolerance (for a great number of meetings, emails, and messages) that seem to be quite challenging for many associates. But if you ground yourself and continue to become efficient at your workflows, you can handle it. 2. Performing work across different clients makes it hard to focus and specialize. You may be more of a generalist starting, but by discovering the industries, clients, and type of work you like, you may be able to carve out a path you want. 3. The work itself, which can consist of executing digital marketing, comms, or editorial operations tasks, can seem underwhelming, and the learning curve may take time, but the tasks themselves are not necessarily difficult.

1
avatar
Smithbucklin Response
1mo
Thank you for your feedback. We're glad you valued the professional development opportunities, hybrid work environment and collaborative culture. We appreciate your time with us and wish you success in your future endeavors.
See reviews by: Helpful|Rating|Date|All